Contact Us
Questions about products, orders, or partnerships? The Fandom Collection team is here to help. Pick whichever channel suits you — we normally reply on working days.
The fastest channel for product and order questions.
+6282382473235
Best for longer enquiries, partnerships, or sending attachments.
support2609@163.com
Phone (China)
Voice calls only — this number does not accept WhatsApp or SMS.
+86 137 5102 0291
Business Hours
Monday - Saturday, 09:00 - 17:00 WIB. Messages received outside these hours are answered on the next working day.
Before You Write
Many common questions are already answered across our guide pages. It is worth a quick look if you need an immediate answer.
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